Movie Magic Scheduling FAQs
An Important Note About Purpose Built Reports:
Many Australian
Assistant Directors have designed their own reports, especially Shooting
Schedules and Call Sheets. These have often been copied many times and passed
from AD to AD and computer to computer. The more times this has happened
the more likely it is that corruption will creep into these schedules. We
strongly urge you to periodically rebuild your reports from scratch.
Unfortunately problems will often wait until you are in the middle of a
shoot to emerge. This is every AD's worst nightmare. So please, take
the time to conduct maintenance on your reports before you begin that new
project.
Q. How many times can I install Movie Magic Scheduling?
 A.
Movie Magic is sold as a ONE PERSON licence. There are two installations
for each serial number, so you can install at Home and Work, or Lap Top
and Desk Top. You cannot share the program with another person, even if
they are in the same office or company.
Q. Is MM Scheduling compatible with Macintosh OS X?
A.
The latest version of Scheduling V 3.7 will run in Classic on the Macintosh
OS. There are no plans to make MMS OSX compatible. Entertainment Partners
will be introducing EP Scheduling in April 2004, which requires OS X.
Q. I have lost my dongle. How can I get a replacement?
A.
Unfortunately, Movie Magic Scheduling no longer supports the dongle. If
your dongle is lost or damaged, you will have to upgrade to either the
latest version of Movie Magic, or to EP Scheduling.
Q. My Hard Disk has died and I have lost my Movie Magic Scheduling licence.
How do I get another one?
A.
Go to www.elicense.com/how/supportform.asp
and complete the form. Viatech Technologies handle all such requests and
will advise you if they can replace your lost licence.
Q. My Day-out-of-Days Report (Cross Plot) is showing incorrect information
about who is cast in certain scenes.
A.
This is a known issue with Scheduling. Check your Banner Options. If you
have checked the "Permit Multiple Day Breaks Across Banner"
box in any of the banners, uncheck it and this problem should disappear.
Q. Why is my Shooting Schedule not creating a new page when a Scene
will not fit on one page?
A.
This is a problem which is specific to Scheduling V 3.6. You need to upgrade
to Verison 3.7. You should also experiment with the Fonts and Page Layout
of your Shooting Schedule Report as the problem is more prevalent with
some fonts.
Q. Can I send a Schedule to someone who does not have Movie Magic so
they can read it?
A.
Yes. You can send Movie Magic Schedules to someone who has Acrobat Writer
V 6 or later. The recipient can read and print the Schedule, but not make
changes and return them to you. Unfortunately, Acrobat Reader (a free
download) will not open Schedules.
Q. Will EP Scheduling open schedules created by Movie Magic?
A.
Yes. EP Scheduling (due out in April 2004) will open Movie Magic Scheduling
files. You will also be able to save EP Schedules so that they can be
read by Movie Magic.
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